How often should I clean the fountain and replace the filters?

Clean the fountain, water tray, and pump at least once a week to keep your pet’s drinking area fresh.

The washable ceramic filter is designed for 6–12 months of use per filter, depending on water quality, the number of pets, and regular maintenance. Rinse it regularly with clean water to remove accumulated debris. Replace it sooner if it becomes damaged or water flow remains reduced after cleaning.

Clean the pre-filter sponge regularly and replace it when worn or difficult to clean. The sponge and ceramic filter have different replacement schedules.

Keep the battery, control module, and electrical connections dry during cleaning.